Our Mission, Vision and Values

About Us: Our Mission, Vision and Values

 

Your health and well-being is our top priority

At Park Nicollet, we never forget why we’re here. Your health and well-being is our top priority and is at the forefront of everything we do. We believe outstanding health care is delivered when we merge the science and intellect of medicine with the compassion, spirit and humanity of our hearts. We refer to this as "Head + Heart, Together," and it exists to inspire constant improvement and lasting success. We achieve this by partnering with patients and families in everything from care decisions to service and facility design. As we work together as a unified team, we engage patients, families and the community, and put them at the center of everything we do.

Mission

Our mission is to improve health and well-being in partnership with our members, patients and community.

Vision

Health as it could be, affordability as it must be, through relationships built on trust.

Values

  • Excellence – We strive for the best results and always look for ways to improve. I do my best and always look for ways to improve.
  • Compassion – We care and show empathy and respect for each person. I care and show empathy and respect for each person.
  • Partnership – We are strongest when we work together and with those we serve. I am most effective when I work together with my colleagues and with those we serve.
  • Integrity – We are open and honest, and we keep our commitments. I am open and honest and I keep my commitments.

Commitment to those we serve

We are committed to living our values. That means you can expect certain things from each of us.

You can expect us to be your partner and treat you with dignity and respect. You can expect us to listen carefully and give you good, timely information. You can expect us to do our best to provide affordable, coordinated, high-quality care and services that are easy to find and simple to use. You can expect safe, clean spaces. And we will do our very best to earn your trust by being open and honest, and keeping our word.

If we ever fail to live up to our values, please tell us so we can work to make it better.

Code of Conduct

Review our Code of Conduct.