| Clinic > FAQs About Financial Assistance |
Frequently asked questions about financial assistance
1. How do I qualify for the financial assistance program?Park Nicollet will review your completed financial application to determine if you qualify for a discount under the program. This determination is based on your income, family size and assets.
2. How does the program work?After you have applied and been approved for a discount, Park Nicollet will adjust your account.
3. How long does the approval process take?The approval process takes about 10 days to 14 days after you provide us with the documents necessary to process your application.
4. Whose income must be included on the application for financial assistance?If you are married, both spouses' incomes must be included on the application. If you are over age 18 and can be counted as a dependent on your parents' income tax returns, both parents' incomes must be included.
5. Can I apply for financial assistance if I have insurance?Yes. Any discount you qualify for under the program will be made after we receive payment from your insurance company.
6. What if I already made payments on my account?Discounts will be made only on any remaining balance. Refunds for prior payments will not be made.
7. What services qualify for a financial assistance discount?All nonelective services received at any Park Nicollet site may qualify for a discount.
8. How often do I need to apply for the program?You need to apply for financial assistance every year.
9. If I have some type of governmental aid, such as Medical Assistance, and Park Nicollet is not my primary care provider, can I qualify for financial assistance if I receive out-of-network services?No. Patients must fully use any governmental benefits available to them before qualifying for financial assistance. You must first change your primary care provider to Park Nicollet to qualify.
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