FAQs

How often should I have my eyes examined?

Eye examinations are based on age. For people ages six to 60, an exam every one to two years is recommended by the American Academy of Ophthalmology. Those over age 60 should have annual examinations.

If you have risk factors or certain chronic diseases, you may need an exam every year.

How fast can I get my glasses?

Most glasses are ready in 48 hours. "Rush service" is available, guaranteeing glasses within 24 hours. If you need glasses in a hurry, let us know. We will do everything we can to get them to you.

How do I select the right frame and lens for me?

Our highly skilled staff can help select the most flattering and durable frame and lens for you. We are experts on the latest optical technology, and can share that information with you during your visit.

What type of eye protection do I need to play sports?

The Optical Store @ Park Nicollet carries lens options to improve performance with frames and lenses to protect your eye health.

Whether it is winter sports, water activities, golf, hunting or any other sport where you are looking for that extra "edge," Park Nicollet can design a lens option for you. Visit the Optical Store @ Park Nicollet to view our selection.

Do I need to protect my eyes from ultraviolet rays?

Yes. Ultraviolet (UV) light is harmful to eyes. Experts believe UV is a risk factor in accelerating cataracts. Eyewear with UV protection blocks 100 percent of harmful sun rays, and we have lens options to protect your eyes from these harmful UV rays.

What are the benefits of purchasing lenses with antireflective coating?

Antireflective coating improves vision overall, and especially is helpful in reducing headlight glare when driving at night. It also helps to reduce eye fatigue. We have selected a brand of antireflective coating with an excellent reputation for durability and adherence.

What are Transitions® lenses?

Transitions® are lenses that change darkness level based on current light conditions, and are suitable for both indoor and outdoor wear. Park Nicollet has transition lenses to fit just about any frame.

To which insurance companies can you submit claims?

Park Nicollet accepts many health care insurance plans. If you have specific questions about your care coverage, please contact your insurance company directly.

Many plans consider eye exams as preventive care, so co-pays may not be required.

Furthermore, preventive care coverage may allow you and others on your plan to schedule yearly exams to ensure eye health.

Do these plans pay for eyewear?

Your individual insurance plan will explain your benefits. In most cases, you pay for the eyewear in full, then are reimbursed through your insurance provider for the amount allowed by your plan.

Does Park Nicollet accept any vision plans?

Park Nicollet does not accept any vision plans. Patients must pay for eyewear in full and submit receipts to their insurance companies for reimbursement.

To order contact lenses from Park Nicollet, do I just need a prescription from my optometrist or ophthalmologist?

An eye exam by your optometrist or ophthalmologist alone cannot produce a prescription for contact lenses. You also must schedule an appointment with a contact lens technician, and complete the fitting process before an order can be placed.

If you already have been fitted, have a valid prescription (one that has been written within the last 12 months) and simply want to reorder, you can purchase lenses directly from any Contact Lens Store @ Park Nicollet, online or by calling 952-993-3150.

When do I receive my prescription for contact lenses?

Once the fitting process is complete, you will receive your prescription and can be easily filled at the Contact Lens Store @ Park Nicollet.

Do I have to come back to Park Nicollet's contact lens department to reorder?

Park Nicollet offers you three reorder options. You can order online or by calling 952-993-1512 and your lenses will be shipped directly to your home or business. You also can stop by one of our Contact Lens Store @ Park Nicollet locations.

Are all fees associated with contact lens fitting and wearing covered by insurance?

No. Fees are not covered by insurance, unless the contact lenses serve a special therapeutic purpose. Check with your insurance plan for coverage information.

Are service fees included in the total cost of contact lenses I purchase from Park Nicollet?

Professional fees and contact lens product fees are separate. The professional fee for contact lens evaluation is $50. If you are being fit or refit into contact lenses, professional fees will vary depending on the complexity of the fitting. You will be informed of the fitting fee at the time of service, before the fitting begins.