Patient rights

As a patient, you have the right:

to be treated with respect, consideration and dignity
to be provided appropriate privacy
to have records and disclosures treated confidentially and, except when required by law, to have the opportunity to approve or refuse the release of your records
to be provided, to the degree known, complete information concerning your diagnosis, treatment and prognosis
to receive your health care in a functionally safe and sanitary environment
to have the opportunity to participate in decisions regarding your health care
to have information available to patients and staff concerning:
- patient rights
- patient conduct and responsibilities
- services available at the organization
- provisions for after-hours and emergency coverage
- fees for service
- payment policies
- the right to refuse participation in experimental research
- methods for expressing grievances and suggestions
to be informed of your right to change primary or specialty physicians, if other qualified physicians are available.