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Online return policy
Thank you for your order from The Stores @ Park Nicollet online.
Please review your order carefully and note the following return policy:
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Items must be returned within 30 days of date of receipt, with the original receipt and packaging. Please note the reason for return on the receipt.
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For your protection, items that have direct contact with the skin, are sterile or otherwise may pose a concern about infection are not returnable. This includes all bath safety items, cushions and pillows. If you have questions about your item, call Customer Service at 952-993-2662.
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Books, CDs and cassette tapes are not returnable.
If you should need to make a return, do the following.
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Call Customer Service at 952-993-2662 to receive a Return Authorization number and arrange for pickup by our courier.
Free return pickup service is available only for return shipments received from the following states: Minnesota, Wisconsin, Iowa, Nebraska, North Dakota and South Dakota.
Customers returning items from states other than those listed must return-ship items at customer expense using the customer’s mail carrier of choice.
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Pack return items in original packaging with the original receipt and seal the package carefully.
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Place packaged items in the agreed-upon location for courier pickup.
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