Having more peace of mind matters when you're living with a health condition or situation. That’s why HealthPartners has condition management support specialists who provide personalized resources, guidance and assistance for eligible members – confidentially and at no extra cost. Your specialist can help coordinate your care, keep your treatments in sync with your priorities, help you sort through benefits and more. From diagnosis to treatment, our support specialists offer reassurance, understanding and encouragement at every step.
Your support team specializes in helping people with your condition. They’ll spend time with you to learn more about your current health and the goals that matter to you. Together with your condition management support and care teams, you’ll create a road map for your physical, mental and emotional health – giving you clarity, confidence and more time to focus on you.
How our nurse and specialist support services help
Your condition management support specialist can:
- Answer questions about your condition and treatment options
- Help you create short- and long-term goals centered around your health and what’s important to you
- Coordinate care, treatment and communication across different doctors and specialists
- Help you navigate appointments, treatments and medicine refills, as well as your insurance coverage and costs
- Connect you with lifestyle resources to help you make healthy changes
- Provide support and guidance between doctor visits and treatment milestones
Support for a wide variety of health conditions
Our support team includes experienced nurses, licensed behavioral health specialists and other health professionals. We help members with many chronic and complex health conditions and situations.
Conditions and situations we help with
Alcohol or substance use ALS (amyotrophic lateral sclerosis) Anxiety Asthma Back pain Behavioral and mental health CAD (coronary artery disease) Cancer Chronic kidney disease CIDP (chronic inflammatory demyelinating polyradiculoneuropathy) COPD (chronic obstructive pulmonary disease) Cystic fibrosis Depression Dermatomyositis Diabetes (type 1 and type 2) Eating disorders Gaucher disease Heart disease Hemophilia HF (heart failure) High blood pressure
High cholesterol
Inpatient hospital stay Lipedema Lupus (systemic lupus erythematosus) Major physical injury Medication therapy management (MTM) MS (multiple sclerosis) Myasthenia gravis Myositis Obesity Parkinson’s disease Polymyositis Post-hospital recovery Pregnancy or planning a pregnancy RA (rheumatoid arthritis) Scleroderma Sickle cell disease Sleep Smoking, vape or tobacco use Stress Systemic sclerosis
Additional resources
Health coaching – Get help with weight management, quitting tobacco and vape, and more.Living Well – Access customized resources, digital activities and more to help you live and feel healthier.Pharmacy services – Connect with Pharmacy Navigators, get details about Medication Therapy Management (MTM) and more.Employee Assistance Program (EAP) or Member Assistance Program (MAP) – Get free, confidential, tailored support for mental health, financial concerns, child care and more. For password assistance, contact your employer (if you’re eligible for EAP) orcontact Member Services (if you’re eligible for MAP).Decision support – Make informed choices about your health with the help of our online resources.Guidelines for preventive care – Learn more about recommended preventive care for staying on top of your health.Health information library – Access articles, tools and resources on hundreds of health topics.